What are the check-in and check-out times at Europe Hotel & Spa?
Check-in is at 15:00 and check-out is at 12:00.
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Europe Hotel & Spa, Zermatt
767US$
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Key details
About the Hotel
Riedstrasse 18,
Zermatt,
Switzerland,
3920,
Valais
- Steps from the Matterhorn Museum
Perfect
9.4
9.8
4.9
Loved by guests
"Rooms with Matterhorn views are priceless."
"The spa was fantastic!"
"The hotel's location was breathtaking, with stunning views of the Matterhorn from my balcony."
Europe Hotel & Spa is a 4-star Zermatt hotel offering modern alpine design and views of the Matterhorn. Amenities include free WiFi, wellness facilities including saunas, a spa tub, and a massage room, and an on-site restaurant serving dinner with an extensive wine selection.
Rooms & Amenities
Rooms at Europe Hotel & Spa feature modern furnishings and amenities, including a minibar,
Dining Options
The restaurant at Europe Hotel & Spa offers a dinner menu accompanied by fine wines from the extensive wine card. Guests can enjoy breakfast at the hotel, which includes a generous buffet selection.
Leisure & Activities
Leisure facilities include a wellness area with two saunas, a steam bath, and a
Services & Local Area
Europe Hotel & Spa provides convenient access to
“In my opinion, this is a particularly well-appointed property for those seeking Matterhorn views, with rooms intentionally designed to showcase the scenery. The hotel goes beyond standard amenities with culinary classes focused on Swiss culture and complimentary afternoon refreshments. It seems especially suited to families and couples looking for both relaxation and engaging experiences.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room Classic Design
2 persons
30 m²
1 King-size bed
Heating
Bathtub
room details
Design Family Room
2 persons
38 m²
2 Single beds
Heating
Bathtub
room details
Design Double Room Matterhorn View
2 persons
33 m²
1 King-size bed
Heating
Bathtub
room details
Design Double Room
2 persons
38 m²
2 Single beds
Heating
Bathtub
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- VIP check-in/ -out
- Concierge desk
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Ski school
- Hiking
- Cycling
- Golf course
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Game room
Spa & Leisure
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Massage
Room features
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
At Restaurant Europe Hotel, guests will find a delightful exploration of European cuisine in a setting that effortlessly combines traditional elegance with modern comforts. Whether enjoying a leisurely breakfast on the terrace or a romantic dinner, the ambiance invites indulgence and relaxation.
Location
Riedstrasse 18,
Zermatt,
Switzerland,
3920,
Valais
Map view
Riedstrasse 18,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Landmark
The Matterhorn
1.6
km
Church
St Peter's English Church
1.1
km
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
620 m
Landmark
Gorner Gorge
1.7
km
Landmark
Hohbalmen
880 m
Landmark
Castor Mountain
880 m
Landmark
Sunnegga
2.3
km
Landmark
Murmeli Brunnen
700 m
Landmark
Denner Partner
860 m
Beach
Leisee
2.6
km
Theme Park
Forest Fun-Park Zermatt
1.5
km
Ski Area
Wolli park for beginners Sunnegga
2.5
km
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.5
km
Garden
Ricola Herb Garden
1.5
km
Garden
Dossen Glacier Garden
2.9
km
Church
Kapelle Riffelberg "Bruder Klaus"
2.9
km
Ski Area
Gornergrat
4.7
km
Bridge
Hangebrucke
2.9
km
Beach
Grunsee
3.1
km
Landmark
Zmutt Glacier
2.8
km
Landmark
Zmutt
2.8
km
Nearby
Museum
Matterhorn Museum
330 m
Cemetery
Mountaineer's Cemetery
290 m
Bridge
Photopoint Kirchbrucke bridge
360 m
Church
Parish Church of St. Mauritius
360 m
Bahnhofstrasse
Walk of Climb
360 m
Hinterdorfstrasse 25
Hinterdorfstrasse
500 m
Stellisee 3920 Zermatt
Stellisee
590 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
360 m
Triftbachstrasse 7
Bergfuhrerdenkmal
360 m
Restaurants
Restaurant Schaferstube
120 m
Riedstrasse 2 Daniela & Paul Julen
Restaurant Julen
130 m
Riedstrasse 2 3920
Stockhorn Grill
50 m
Riedstrasse 11
Pizzeria Roma
40 m
Riedstrasse 20
Avena
140 m
Steinmattstrasse 53
Old Zermatt
160 m
Kirchstrasse 17 3920 Zermatt
Chez Max Julen
200 m
44 Kirchstrasse
Jagerhof Restaurant
360 m
Steinmattstrasse 85 Jagerhof Hotel
Rua Thai
260 m
Schluhmattstrasse 19 3920 Zermatt
Guild Restaurant Creativ Zermatt
210 m
Riedstrasse 98
Chez Gaby
290 m
Kirchstrasse 12 Just below the church
Du Pont
400 m
Oberdorfstrasse 7
Explore Zermatt
Local Highlights near Europe Hotel & Spa
Matterhorn Museum
4 minutes' walk
Museum showcasing Zermatt's alpine history with exhibits on mountaineering and the iconic Matterhorn.
Mountaineer's Cemetery
4 minutes' walk
Emotional memorial site dedicated to climbers who perished in the Alps, featuring intricately designed gravestones.
Gorner Gorge
5 minutes' drive
Breathtaking natural gorge featuring walking paths that offer stunning views of dramatic rock formations.
Restaurant Julen
2 minutes' walk
Authentic Swiss cuisine in a cozy atmosphere. Signature dishes include raclette and fondue.
Stockhorn Grill
1 minute' walk
Casual dining with grilled specialties. Known for its hearty meats and vibrant ambiance.
Pizzeria Roma
1 minute' walk
Local favorite for Italian pizzas and pastas. Offers gluten-free options, family-friendly vibe.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Layla
United Kingdom,
March
2025
7.4/10
Hotel Europe in Zermatt has some commendable aspects, like the stunning views of the Matterhorn and the well-appointed, modern rooms. However, my experience was marred by the less-than-friendly management and a rather disappointing response to a minor incident. Overall, while the location was great, the service and management attitudes left much to be desired, making me hesitant to recommend it for your family vacation.
Rooms
9.0
Our room was modern and very clean, featuring a spacious balcony with breathtaking views of the Matterhorn. The decor felt fresh and thoughtfully designed.
Service
5.0
While some staff members were accommodating, others, particularly in management, displayed a lack of understanding and warmth, making me feel unwelcome rather than valued.
Location
9.0
The hotel's location was fantastic-only a short walk from the busy areas yet peaceful enough to enjoy the serenity of the mountains. It was perfectly positioned to access local attractions.
Dining
7.0
The dining options, particularly the breakfast, were quite good, offering a variety of choices, although there wasn't anything that stood out as particularly exceptional.
Facilities
7.0
The hotel had charming common areas and a nice ambiance; however, I thought the spa facilities could have been better maintained considering the higher price point.
Luna
United Kingdom,
December
2024
9.4/10
Our stay at the Europa Hotel & Spa was simply unforgettable! The staff was incredibly warm and attentive, making us feel right at home. The views of the Matterhorn from our room were breathtaking, and we loved the gorgeous design of the accommodations. The only downside was the slight walk to the ski lifts, but the vibrant atmosphere and delicious dining options made it entirely worth it. All in all, an excellent experience for anyone looking for a blend of luxury and comfort in Zermatt.
Rooms
10.0
The rooms were beautiful and nicely designed, spacious with ample storage, and featured stunning views of the Matterhorn that enhanced our stay immensely.
Service
10.0
The service was exceptional; the staff were eager to assist us during our stay, from room upgrades to helping us make dinner reservations.
Location
8.0
The location was ideal, being central enough to walk to restaurants while still enjoying a quiet environment away from the hustle and bustle.
Dining
10.0
Dining was a highlight, with gourmet meals that had a great variety and exceptional taste, making it hard to eat out elsewhere.
Facilities
9.0
The wellness facilities, including the spa services, were top-notch and provided a wonderful way to relax after a day of activities.
Breathtaking views
Walk to ski lifts
Elliot
United Kingdom,
November
2024
10.0/10
Our stay at this hotel in Zermatt was truly remarkable. The views of the Matterhorn from our room were simply breathtaking, and the attention to detail in the service made us feel incredibly valued. The dining experiences were on another level, with delicious meals that we still rave about. While the price is reflective of the luxury experience, every moment spent here felt worth it, making it a place we would absolutely return to. The only downside was that it's priced high, which might be a concern for budget travelers.
Rooms
10.0
Our room was beautifully decorated and spacious, featuring a balcony with stunning views of the Matterhorn that took our breath away. It was a real treat to enjoy the scenery right from our room.
Service
10.0
The service was exceptional, with staff going above and beyond to make our stay memorable. Andrea, our receptionist, was particularly helpful and made us feel welcome from the moment we arrived.
Location
10.0
The hotel's location was fantastic, offering easy access to local attractions and ski lifts, all while providing a peaceful atmosphere with scenic mountain views.
Dining
10.0
The dining was absolutely delightful! Each meal felt like a gourmet experience, especially the five-course dinners that changed daily, which were beautifully presented and full of flavor.
Facilities
10.0
The wellness and spa facilities were fantastic, providing a serene experience to unwind after a day of exploration. The jacuzzi and saunas were a perfect way to relax.
Georgia
United Kingdom,
October
2024
7.0/10
My family and I were really looking forward to our stay based on the reviews. Unfortunately, our experience was overshadowed by unhelpful management, especially in light of a small accident involving a spilled glass of wine. The hotel has potential with nice rooms, but the overall service left us feeling unwelcome. I wouldn't recommend this hotel given the way we were treated during our stay.
Rooms
8.0
The rooms were newly decorated and spacious, with modern amenities and some had direct views of the Matterhorn.
Service
5.0
While initial check-in was fine, the management's dismissive attitude and lack of understanding to our concerns really affected our experience.
Location
7.0
The location was quite convenient, although it would have been nice to have more help with transport plans.
Dining
6.0
We didn't dine at the hotel much due to our frustrations, but the wine selection and the main dining experiences were reportedly high-quality.
Facilities
7.0
The hotel boasted good facilities, including a spa and sauna, which were nice after a long day.
Sawyer
United Kingdom,
September
2024
9.6/10
I had an unforgettable stay at this beautifully remodeled hotel in Zermatt. The breathtaking views of the Matterhorn from my room were simply stunning, and I enjoyed the luxurious spa amenities that helped me unwind after a long day of hiking. The dining experience was top-notch with an impressive selection of gourmet meals, but I wished for a bit more variety in breakfast options. Overall, it was an excellent value for money in such a picturesque location.
Rooms
10.0
The rooms were fantastic - modern, spacious, and offered a spectacular view of the Matterhorn. It truly felt like a luxury experience.
Service
10.0
The service provided by the staff, especially Andrea, was exceptional and made us feel very welcome throughout our stay.
Location
10.0
The location was perfect, just a short walk to many attractions and ski lifts, making it convenient to explore the area.
Dining
9.0
The dining was impressive, with gourmet meals every evening and a delightful breakfast buffet, although I would have appreciated even more choices in the morning.
Facilities
9.0
The wellness and spa facilities were amazing, providing a relaxing retreat after outdoor activities, but I think they could add more treatments to choose from.
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-12:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
At the hotel Europe & Spa guests are invited to a full breakfast served for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Year renovated:
2010
Number of floors:
4
Number of rooms:
38
Former name
europe hotel and spa
FAQs
About Europe Hotel & Spa
What is the distance from Europe Hotel & Spa to the Zermatt Train Station?
The hotel is located 700 meters from the Zermatt Train Station.
Which popular attractions are close to Europe Hotel & Spa?
Nearby attractions include Matterhorn Museum (0.5 km) and Gornergrat (approximately 5 km).
What wellness facilities are available at Europe Hotel & Spa?
Guests can enjoy 2 saunas, a steam bath, a hot tub, and a relaxation room.
Is there on-site dining at Europe Hotel & Spa?
Yes, the hotel features an on-site restaurant that serves dinner accompanied by an extensive wine selection.
What amenities can guests expect in their rooms at Europe Hotel & Spa?
Rooms typically include a minibar, flat-screen TV, bathroom with free toiletries, bathrobes, and most have a balcony with Matterhorn views.
Is there a business center or services available at Europe Hotel & Spa?
The hotel offers services including luggage storage, laundry, and special event planning.
Can guests access Wi-Fi at Europe Hotel & Spa?
Free Wi-Fi is available in all areas of the property.
What nearby dining options are available close to Europe Hotel & Spa?
Nearby restaurants include Stockhorn Grill, The North Wall Bar, Restaurant Julen, and Papperla Pub, all within 0.5 km.
What recreational activities can guests enjoy at Europe Hotel & Spa?
The hotel offers skiing, hiking, cycling, and a game room.
Is parking available for guests at Europe Hotel & Spa?
Guests can utilize a parking garage located in Tess, about 10 km away.
Does Europe Hotel & Spa offer shuttle services?
A paid airport shuttle service is available for guests.
What are the options for breakfast at Europe Hotel & Spa?
A generous breakfast buffet is offered every morning for an additional charge of 18 CHF.
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